Wine and Reading

Booking Terms & Conditions

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Booking, Deposits & Payment

A deposit of 25% must accompany this booking form. Full payment is due 10 weeks prior to the start of your holiday. All payments are made in euro which may change the £ price paid, depending on the exchange rate. If the final balance has not been received by this date, the booking will be treated as cancelled by you. Should your booking be made within 8 weeks of the date of the start of your holiday, the full amount is payable at the time of booking. When we receive your booking form we will send you a letter of confirmation. You should read this carefully and let us know if you think there are any errors. We will not be responsible for any errors unless notified to us within 10 days of sending the confirmation. No contract shall exist between Peak Pursuits and you until the booking form and deposit have been received and confirmed by us.
A non-refundable deposit of 25% of total booking price is required on booking to secure your reservation. Full payment is due 10 weeks prior to your arrival date.
The booking is not secured until the deposit funds have reached our bank account. We reserve the right to re-book the same week in the same accommodation to another client without notification if the deposit has not been paid. Booking prices will be sent in EURO. If you request a price in £ Sterling it will be calculated independently and depend on the current exchange rate. We cannot be held responsible for additional charges made by your credit card company or bank or exchange rate fluctuation.
If full payment is not received 10 weeks prior arrival date, we will send a ‘Notice of Payment being due’. This notification will be sent via email to the group leader. If full payment is not received within 7 days of ‘Notice of payment being due’, we have the right to cancel the reservation and you will lose your deposit.
A security deposit of €1250 is charged on all bookings (and due at the time of your balance payment) against breakages and damage to the property and its contents. (“Contents” includes, but is not limited to, fixtures, fittings, furnishings, furniture, floorings, curtains, equipment and effects). Any damages made to the property during your occupation will be invoiced accordingly. If damage/loss exceeds the value of your deposit, you will be liable for the difference. Any damages or breakages whether deliberate or accidental must be notified to us immediately and may be charged. Once you and your party have departed the property and the itinerary has been checked, we will release the deposit, less any deductions.

Changes or Cancellation

If the client cancels their booking, the following conditions apply.
• 71 days or more prior to holiday start date:
25% of the booking costs shall be invoiced
• Between 70 and 41 days prior to holiday start date:
75% of the booking costs shall be invoiced
• 40 days or less prior to holiday start date, or in case of a no-show:
100% of booking costs shall be invoiced
• Bookings cannot be transferred to any other third party.
If you wish to change your booking we will do everything we can to try to accommodate you, but we cannot guarantee we will be able to do so. Should we be obliged to cancel the holiday, due to factors caused by third-parties or external circumstances, it shall offer, where possible, accommodation of the same (or higher) calibre, without any additional invoicing. If we are unable to do so, we will refund 100% of booking costs. We will not be held liable for any changes caused by actions outside our control or by force majeure.

We cannot be held responsible for any loss, delay or cost associated with adverse weather conditions.
It is a condition of booking with us that you and your party obtain suitable winter sports travel insurance, from a reputable provider, which must at least include the following:
– Emergency Medical Expenses including amongst other costs; mountain rescue, ambulance charges and repatriation
– Cancellation of your trip or Curtailment
– Personal Liability to include, amongst other liabilities; damage caused by your negligence and that of your party to the property in which you are staying and may not include a clause which restricts actions being taken by a travelling companion other than family, and must include contractual liability of the group leader for the actions of your party
– Travel and transfer delays which must include amongst other costs; additional costs incurred in the event of a delay
– The policy must include the activities you are likely to do and in particular off piste skiing with or without a guide (it is possible to ski off piste inadvertently)
– The policy must cover the period from the date of booking to the last day of your trip and may not have a clause allowing the insurer to cancel except in unusual circumstances e.g. fraud and misrepresentation, nor may it hold requirements that we must pay you (a refund or completion) in the event that we are unable to provide your trip due to circumstances outside our control. These booking conditions contain an exclusion in respect of ‘Force Majeure’ and accordingly to reiterate it is your responsibility to obtain insurance for these risks
– There are other sections to winter sports travel Insurance such as baggage, legal expenses, personal accident and so on
In the event that you fail to obtain suitable winter sports travel insurance we shall not be liable for any costs incurred or claims made against us due to your failure to comply with this term.
We cannot be held responsible for any delays you incur whilst travelling to resort, even if this shortens your stay with us.
All clients undertaking the activities recommended or operated by the company and or our suppliers accept and understand the inherent risks of such activities therefore no claim pertaining to death or injuries sustained in participation of said activities will be entertained nor liability accepted by the company or suppliers.
The chalet is equipped with various technologies as described on the website (such as WiFi, DVD-player, stereo, etc.) however we cannot be held liable for any compensation or refund due to any item not working but will make every reasonable effort to restore the facility to working order as quickly as possible.
It is your responsibility that visas, passports, vaccinations, certificates and other health documents are in order and within the necessary validity period. It is also your responsibility to arrange comprehensive insurance cover for your holiday.
The accommodation provided is for the sole use of those persons named on the booking form. Subletting, sharing or assignment is strictly prohibited.
It is your responsibility to take reasonable precautions for your own safety and belongings and we cannot accept responsibility for the loss of personal possessions during your travel period.
Whilst on company property all clients are expected to act and behave in such a manner as not to affect local residents and other guests or have a negative effect on the reputation of the company. Any client that is in breach of any of our terms and conditions may have their holiday and the companies responsibility to them terminated immediately and be liable for the cost of any damage so caused.
There is a strict no smoking policy. The chalet is a private home and you are asked to respect the no smoking rule inside the property.
Pets are not allowed in the property.
Please note that no matter how much care is taken it is not possible for us to child-proof our chalets, and that children, their behaviour and their safety, remain the sole responsibility of their parents/guardians at all times.
We can provide high-chairs, cots and other items for infants and babies. However, we accept no responsibility should an accident or injury occur as a result of the use of such items. Parents assume full responsibility for the safety and wellbeing of their children at all times.
Childcare is not provided by and must be arranged independently. Children under 16 must be accompanied at all times in the property.
The property is available from:
Check-In: 4.30pm | Check-Out: 10.00am
A surcharge of 250 euros could be applicable if the apartment is not vacated by the agreed departure time which will be taken out of the security deposit.
The property will be cleaned for your arrival. If on arrival you find any problem with the cleaning please inform us immediately so that we can rectify the problem. The property will be cleaned after your departure however you are required to:
– leave the property tidy
– remove all rubbish and recycling before your departure
– clean the fireplace
– put all linen and towels into one large pile on the ground floor of the property
– leave the kitchen, appliances and all contents clean, put kitchen items back in the cupboards as found, empty the dishwasher or drying rack before your departure
– return furniture and other items to their original position
A surcharge will be applicable if any of the above hasn’t been done.
If the property is found to require additional cleaning above the normal (eg. fabric or wood stains) we reserve the right to charge an additional fee for these cleaning costs, and in addition the cost of any specialist cleaning if required which will be taken out of the security deposit. If you notice a problem that will require additional cleaning (eg spilt wine, oil etc), please inform us immediately to prevent any long-term damage.
Outdoor shoes, ski boots and snowboard boots are not permitted in the properties at any time. All outdoor equipment such as skis, boards, boots, bikes and sledges must be left in the boot room / cave. This includes any equipment belonging to the group. On arrival you will be shown the secure storage areas where your equipment can be kept. All maintenance and fitting of equipment must be done in the boot room or outdoor area.
Towel rails are strictly for towels only. Please do not hang any wet swimwear or ski clothes on these rails as dyes from the materials may irreparably transfer to the rail. If any towel rail is damaged in such a way the group will be charged for a replacement towel rail.
Under no circumstances should wet clothes be hung on radiators or radiator covers. This is a fire hazard and strictly forbidden.
Fires and stoves should be managed sensibly and should not be overloaded or obstructed in any way. Clothes should not be dried by the fire or stove. We will not be held responsible for any damage to items as a result of being placed too close to the fire.
The hot tub is used at guest’s own risk. We recommend that children under the age of 12 and pregnant women do not use the hot tub. Under 16 year olds must be accompanied at all times.
Please be aware that the area around the whole chalet (especially the hot tub) can become slippery and that ice may form in the winter season. When using the hot tub, drinks must be kept in plastic glasses without exception. Any broken glass in a hot tub will result in the hot tub being permanently closed and any subsequent damage, repair costs or inconvenience to the following weeks clients will be charged accordingly and before the groups departure. No liquids (including but not limited to shower gels, shampoo, soap etc.) shall be used within the hot tub.
We reserve the right to close the hot tub at any time if it is being misused, if guests are not observing rules or curfews or if there is any chemical imbalance or breakdown. Compensation will not be payable in such cases and prior notice is not necessary.
In the interest of hygiene, all persons using the hot tub are required to shower before entering.

Extended Flexi Covid terms for bookings for winter 2021/22.

The following terms referred to as ‘Flexi-Covid’ Terms, that are supplementary to and do not replace the normal booking conditions. Where there is a conflict between the ‘Flexi-Covid’ Terms and our normal terms and conditions, the ‘Flexi-Covid’ Terms will prevail.
This booking offer applies to bookings made for the 2021/22 winter season. This offer will only apply before the start date of your booked accommodation. You are not entitled to the ‘Flexi-Covid’ booking offer once you have arrived into your chalet and have therefore started your holiday

FLEXI-COVID – CANCELLATION REASONS AND OPTIONS
Cancellations may only be made under our ‘Flexi-Covid’ offer if at least one of the restrictions stated below are in place 15 days prior or less to your booking start date, and that these restrictions relate solely to Coronavirus Disease (COVID-19) or severe acute respiratory syndrome coronavirus (SARS-COV-2) or any mutation or variation of these and only if your travel and cancellation insurance does not cover your cancellation reason:
– If the UK Foreign, Commonwealth and Development Office or the equivalent government body of your country of origin advises against travel (including nonessential travel) to your destination.
– If you are required to quarantine upon arrival into the resort destination (Saint-Martin-de-Belleville), due to the laws and regulations of the French government;
– If you are required to quarantine upon return to your country of origin from the resort destination (Saint-Martin-de-Belleville), due to the laws and regulations of the relevant government.
– If the chalet you have booked with us or the 3-Vallees ski resort or Saint Martin de Belleville ski resort has been forced to close due to the laws and regulations of the French Government, as well as any other local or public authority.
– If France has closed its borders or is otherwise denying entry to visitors.

SHOULD YOU CANCEL UNDER THESE TERMS YOU HAVE THE FOLLOWING OPTIONS:
a) Receive a refund of all payments made (deposit and balance payment) minus an admin fee of €150.00 or 2% of the total booking price whichever is the lower.
OR
b) Defer the booking to a later date during the 2021/22 or 2022/23 winter season. (Please note that additional costs apply if the new holiday is more expensive.)

Cancellation window:
Between 15 days and 7 days prior to your holiday start date

HOW TO CANCEL
Bookings with full ‘Flexi-Covid’ coverage may only cancel due to a ‘Flexi-Covid’ related reason during the cancellation window. You must notify us of your cancellation and give us a valid ‘Flexi-Covid’ reason via email (peak-pursuits@hotmail.com)
Any cancellation will only be effective when received in writing via email and a cancellation confirmation has been sent as a response.
A valid ‘Flexi-Covid’ reason for cancellation will be determined by us at our absolute discretion.

WINTER SPORTS TRAVEL AND CANCELLATION INSURANCE
It is a condition of your booking that you take out a winter sports travel and cancellation insurance policy when booking your holiday to cover you for as many situations as possible.
If a Covid-related cancellation cover is available then it is your responsibility to take out this cover and insure you and your group under the best cover that is, in your knowledge, available at the time.

UPDATES TO THESE TERMS
Due to the ever-changing situation these terms may be updated, in which case the group leader will be informed via email.
If we find the updates to be less beneficial for you ‘The Client’, then an option to cancel the holiday free of charge is given. This decision will lie with the group leader.